In a survey conducted by DiamondCluster, a Chicago consulting firm, 78 percent reported having prematurely ended at least one outsourcing contract. Because it's a hot political topic, those failures tend to attract particular attention when they involve offshoring; investment bank Lehman Brothers and Dell Inc. have been in headlines after moving call-center work back to the United States.
"It's amazing under economic pressures how many folks will jump and look for the silver bullet, and later it doesn't turn out to be what they thought it was going to be," said Chris Disher, a vice president at Booz Allen Hamilton, a management consulting firm.
Source: http://tinyurl.com/22p9u
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Exporting jobs shows poor judgment
"Shipping jobs offshore is shortsighted. I had two recent experiences that point out the potential problems with shipping some jobs offshore." (Interesting commentary)
Source: http://tinyurl.com/26dlq
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Critics cite the cost of 'offshoring'
Executives from Silicon Valley to Wall Street are adamant that shifting white-collar jobs from the United States to developing countries is good business, but a backlash is brewing. Indiana canceled a $15 million contract with an Indian consulting firm in November. And Indiana and seven other states voted on bills last year that would ban the use of taxpayer money on contracts with foreign workers. Though none of those measures passed, the states and several others are expected to consider similar bills this year.
Source: http://tinyurl.com/2f2hx